Hosted Microsoft Dynamics CRM
Hosted Dynamics CRM is a full service customer relationship management suite and provides a full 360-degree, real-time view of each of your customers and prospects providing valuable business intelligence not only for your sales team but also for your marketing, and customer service teams.
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Hosted Microsoft Dynamics CRM provides an immediate, customizable, and cost effective solution which drives steady, quantifiable improvements in business processes company-wide as it integrates sales and marketing campaign management tools as well as ticketing systems for your customer support team in one platform to provide you with a complete picture for your customers and prospects. Closely integrated with Exchange, CRM Dynamics adds more functionality to a communication platform your users are already familiar with.
Dynamics CRM: Features and benefits
Microsoft Dynamics is a simple to learn and use CRM solution that works with your existing technology such as hosted MS Exchange and MS SharePoint and scale as you grow to give you long-term value. The next level of CRM business software:
- provides scope for more developed and longer lasting customer relationships resulting in higher levels of success,
- improves customers service capabilities to ensure higher standards of efficiency across your entire business,
- allows sharing of information on customers across the sales, marketing and services department,
- includes analytic capabilities to boost your productivity.
By hosting you can benefit from the latest CRM sales, marketing and customer management tool without the upfront investment, installation charges and ongoing maintenance and management related to installing and running your own server and Microsoft CRM management software.
The introduction of Dynamics CRM provides new and advanced features that help you to increase your organisation's effectiveness and productivity even further. Have a look at the table below to find out what new features are included in Dynamics CRM:
| Dynamics CRM Features | Standard | Executive |
|---|---|---|
| Storage per user | 5GB | 25GB |
| Minimum Contract | 12 month | 12 month |
| 24x7 Support |  |
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| 99.9% Uptime Guarantee | |
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| Multi-browser support - use Internet Explorer, Firefox, or Safari, etc according to your preferences | |
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| Improved user interface that allows easy navigation and editing of client records via the ribbon tool bar that your users will be used to from working in Microsoft Office 2010 | |
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| Improved integration with MS Outlook as it takes full advantage of native Outlook functionality and shows Dynamics CRM areas (e.g. contacts, accounts, etc) as sub-folders in Outlook mail folders | |
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| A completely new feature are Dashboards which will present all the important information at a glance enabling you to make key decisions every day in a timely manner. You will be able to assemble information from several areas in your personalised dashboard view meaning you don't have to search multiple areas for the information you want. | |
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| Activity Feeds provide real-time notifications through short updates. They will appear on your users' wall in the workplace and will inform users about important activities that take place around contacts, accounts, leads and anything else that is important to the user. | |
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| With advanced User Personalisation features your users will be able to create their personalised workspace with the information they need easily accessible. | |
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| Manage your goals and know exactly how your business is performing, with automatic analysis of your organisational goals, displayed in a customisable range of graphical formats. | |
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If you require assistance during the set-up processes of your hosted CRM solution we are able to offer you a full consultancy service.
Pricing
Our pricing is simple! Just estimate how much space you think you need. We can upgrade easily and quickly if you need more in the future.
Decide whether you want to pay monthly or take advantage of our discounted annual rates 2 and proceed to our ordering pages by following the link below.
Once we have received payment, your Dynamics CRM solution will be set up and your organisation will start to benefit!
| Dynamics CRM Pricing | Monthly (£) | Annual (£) |
|---|---|---|
| Microsoft Dynamics CRM (5GB storage) | 29.99 /user |
299.90 /user |
| Microsoft Dynamics CRM Executive (unlimited storage) | 34.99 /user | 349.90 /user |
| Consulting Services | Charge (£) |
|---|---|
| 2 Day Fast Track Deployment |
1,650.00 |
| 5 Day Deployment | 4,125.00 |
Consulting Options Dynamics CRM
We understand that the deployment of a full Dynamics CRM solution is complex and can seem daunting. However with our consultancy services you can ensure that your solution will be set up in a way that will most benefit you. We are offering a 2 day fast track deployment as well as a full 5 day deployment which will allow an increased level of customisation. Please have a look below for further details:-2 Day Fast Track Deployment
This consultancy package includes:
- You will need to complete a template document prior to initiation, which would describe:
- The required custom fields and modifications against standard entities, adding up to 40 custom fields and completing up to 20 modifications on forms.
- Requirements for up to 3 basic workflows
- End User training & system validation
- The 2 days would be completed back-to-back
- Consultancy services delivered remotely
Please note that with the 2 Day consultancy plans, it is not possible to work on advanced customisation. You are advised to choose the 5 Day package if that is required.
5 Day Deployment
This consultancy package includes:
- Consultancy will be based on an Agile methodology through days 1-4 which include:
- a number of short iterations of analysis (within your organisation)
- design and building of the site
- followed by ‘show & tell’ sessions with you to validate before moving into the next iteration
- Custom entities can be considered and developed as appropriate
- End User training & system validation
- The 5 days would be spread over a period of weeks to give you time to review and sign off design elements; the project however needs to be compled within 45 days of initiation
- Consultancy services delivered on site
Custom Development
We know that you might have a requirement for a more complex deployment which could not be realised in 5 days and would require a bespoke solution. If you have a very specific need for your CRM solution please contact our sales team on +44 1925 818 448.
We are also able to arrange for additional services which include:
- data migration,
- adhoc services for addtional configuration and/or workflows,
- pre-configured workflows including standard processes to support the management of sales, leads, orders, cases and SLAs,
- website integration,
- systems integration, and
- training .
For further details on additional service options please speak to our sales team on +44 1925 818 448.
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