Dynamics CRM

Hosted Dynamics CRM is a full service customer relationship management suite and provides a full 360-degree, real-time view of each of your customers and prospects providing valuable business intelligence not only for your sales team but also for your marketing, and customer service teams.

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Hosted Dynamics CRM provides an immediate, customizable, and cost effective solution which drives steady, quantifiable improvements in business processes company-wide as it integrates sales and marketing campaign management tools as well as ticketing systems for your customer support team in one platform to provide you with a complete picture for your customers and prospects. Closely integrated with Exchange CRM Dynamics adds more functionality to a communication platform your users are already familiar with.

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Dynamics CRM: Features and benefits

The next level of CRM business software:

• provides scope for more developed and longer lasting customer relationships resulting in higher levels of success,
• improves customers service capabilities to ensure higher standards of efficiency across your entire business,
• allows sharing of information on customers across the sales, marketing and services department,
• includes analytic capabilities to boost your productivity.

By hosting you can benefit from the latest CRM sales, marketing and customer management tool without the upfront investment, installation charges and ongoing maintenance and management related to installing and running your own server and Microsoft CRM management software.

If you require assistance during the set-up processes of your hosted CRM solution we are able to offer you a full consultancy service.

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Pricing

Our pricing is simple! Just estimate how much space you think you need. We can upgrade easily and quickly if you need more in the future.
Decide whether you want to pay monthly or take advantage of our discounted annual rates ² and proceed to our ordering pages by following the link below.
Once we have received payment, your Dynamics CRM solution will be set up and your organisation will start to benefit!

Dynamics CRM Pricing	Monthly (£)	Annual (£)
Microsoft Dynamics CRM (5GB storage)	29.99 /user	299.90 /user
Microsoft Dynamics CRM Executive (unlimited storage)	34.99 /user	349.90 /user

Consulting Services	Charge (£)
2 Day Fast Track Deployment	1,650.00
5 Day Deployment	4,125.00

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Consulting Options Dynamics CRM

We understand that the deployment of a full Dynamics CRM solution is complex and can seem daunting. However with our consultancy services you can ensure that your solution will be set up in a way that will most benefit you. We are offering a 2 day fast track deployment as well as a full 5 day deployment which will allow an increased level of customisation. Please have a look below for further details:-

2 Day Fast Track Deployment

This consultancy package includes:

• You will need to complete a template document prior to initiation, which would describe:
• The required custom fields and modifications against standard entities, adding up to 40 custom fields and completing up to 20 modifications on forms.
• Requirements for up to 3 basic workflows
• End User training & system validation
• The 2 days would be completed back-to-back
• Consultancy services delivered remotely

Please note that with the 2 Day consultancy plans, it is not possible to work on advanced customisation. You are advised to choose the 5 Day package if that is required.

5 Day Deployment

This consultancy package includes:

• Consultancy will be based on an Agile methodology through days 1-4 which include:
  • a number of short iterations of analysis (within your organisation)
  • design and building of the site
  • followed by ‘show & tell’ sessions with you to validate before moving into the next iteration
• Custom entities can be considered and developed as appropriate
• End User training & system validation
• The 5 days would be spread over a period of weeks to give you time to review and sign off design elements; the project however needs to be compled within 45 days of initiation
• Consultancy services delivered on site

Custom Development

We know that you might have a requirement for a more complex deployment which could not be realised in 5 days and would require a bespoke solution. If you have a very specific need for your CRM solution please contact our sales team on +44 1925 818 448.

We are also able to arrange for additional services which include:

• data migration,
• adhoc services for addtional configuration and/or workflows,
• pre-configured workflows including standard processes to support the management of sales, leads, orders, cases and SLAs,
• website integration,
• systems integration, and
• training .

For further details on additional service options please speak to our sales team on +44 1925 818 448.

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