Web Hosting Support

In many cases, especially if you are doing custom development or are experimenting on your site, the problem can be resolved at your end. But whatever the situation, we are here to help. If you are experiencing technical difficulties, or just need some "how to" advice, please use the resources below:

Knowledge Base
A growing collection of technical articles that are designed to help you quickly resolve your problem.search our knowledge base>>

Support Forum
This is a discussion group where SMS customers and our support staff have posted questions and solutions. This can be a valuable resource for you since many customers have similar experiences in creating and managing their hosted Exchange solution.
If the answer isn't there then try our general support pages>>

Technical Support
If you have a specific issue that is not covered above, our support staff is available to assist you via email. Response time is typically 1 - 2 hours. In your e-mail message please provide your username and all information available regarding your issue. These details may help us resolve the problem faster. Please write to support@simplymailsolutions.com.