SMS – new ticketing system. We know how important it is for your business to be able to contact our support or migration team to discuss and resolve any queries you may have quickly and efficiently.
That is why we have introduced a new, easy to use, ticketing system which you can access through your admin portal. Simply log in via portal.simplyms.com and follow the step by step instructions our friendly support team have prepared for you.
New features include;
- A simplified ticket submission process
- The ability to be able to check the status of outstanding queries
- Being able to view ticket history and support issues
The ticketing system is available 24/7 365 days a year and monitored by our helpful and friendly support team so you can contact us and resolve any enquiries efficiently.
To find out more and see how simple the new support ticketing system is, click here.