Need help or support?

Our friendly support services are available to all our customers 24 hours a day, 365 days of the year. Unlimited technical support via email and phone is included free and all our support is provided using standard geographic UK phone numbers

Please note. The contact form is not for technical support questions. If you require support, please sign into your portal and raise a ticket.

Email set-up and support documents

Your support knowledgebase contains set-up guides, and technical information, for setting up your email with Outlook, Android devices and iOS (iPhone & iPad) mobile devices.

Can’t find what you’re looking for?

For more information please visit our support hub or contact our dedicated support team using the contact details provided.

  • click here to sign into your portal

  • +44(0) 1925 818 252

Christmas Opening Hours: Our telephone support is open UK business hours, so support requests on bank holidays are via email only (December 25th, December 28th, January 1st)

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All our technical staff are passionate not just about providing great technical service but also explaining complex issues in an easy to understand way.

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